• ORDER MANAGEMENT
Scope
' Order Management Service (OM) combines the Supply Chain Solutions (SCS) Analysis service with the design and implementation of a comprehensive Purchase Order or Sales Order Management program to enable upstream visibility and customer control at the order and line item levels. The analysis phase consists of a deep dive review of a customer’s current order to delivery process, from order inception to final delivery to their customers’ door, distribution center or warehouse, ultimately assessing the customer’s ability to manage and control order-related activity and their agility to handle uncertainties and dynamic conditions. ' SCS team then provides a structured and actionable road map for customized OM process design and implementation plan which are tailored to the customer’s specific needs.
Why Order Management?
- Tailored process design based on vertical-driven ordering processes
- Optimized cargo consolidations for cost savings
- Improved supplier performance through visibility to vendor-specific issues and local communication
- Customer-defined rules for pre-bookings and bookings management
- Online supplier bookings portal for order-managed bookings
- SKU or Item level visibility and reporting
- Trackable upstream milestones
- Data-driven predictive insights
PROCESS
Our standard methodology involves gathering the required data, conducting organized interviews with key stakeholders, creating and validating a baseline flow or model of the current state, and then developing recommendations for process changes to increase efficiency and reduce costs within the current or revised structured. For example, we may analyze the effects of adjusting consolidation schedules to take advantage of a mode change from package to heavy freight.
We often examine ways to improve current flow models to improve automation, enhance visibility and communication, and reduce processing time. We may also analyze current transportation procedures in relation to demand and inventory requirements to offer solutions to increase speed to market, reduce costs, improve visibility, and minimize waste. The goal in developing these solutions is for our project managers to work in close collaboration with our clients to help them get the most out of their supply chain.
The key to success is in defining the project objective, selecting an analytical approach, designed and following a structured process and timeline, and assembling the right group of people to provide the appropriate inputs
We often examine ways to improve current flow models to improve automation, enhance visibility and communication, and reduce processing time. We may also analyze current transportation procedures in relation to demand and inventory requirements to offer solutions to increase speed to market, reduce costs, improve visibility, and minimize waste. The goal in developing these solutions is for our project managers to work in close collaboration with our clients to help them get the most out of their supply chain.
The key to success is in defining the project objective, selecting an analytical approach, designed and following a structured process and timeline, and assembling the right group of people to provide the appropriate inputs
SERVICE OFFERINGS
SUPPLY CHAIN ANALYSIS
This solution provides an analysis of a customer’s current supply chain processes, from forecasting to procurement, supplier relationship management to production, supplier order to final delivery, maintenance to warehouse management, distribution to billing and returns. Analyses can also include warehouse operations, distribution operations, order-fulfillment at the desk level. It ultimately assesses the customer’s ability to meet demand and provides a deliverable with an actionable roadmap for improvement.
ORDER MANAGEMENT
This solution combines the Supply Chain Analysis Service with the design and implementation of a comprehensive Order Management Service by . The analysis phase consists of a deep dive review of a customer’s current order to delivery process, from order inception to their suppliers to final delivery to their customers’ door or warehouse, ultimately assessing the customer’s ability to manage and control upstream ordering activity and agility to handle uncertainties and dynamic conditions, and provides a deliverable with an actionable road map for improvement. The design and implementation phase provides a customized service plan tailored to the customer’s specific needs, a road map for integration, and the integration itself.
CONSOLIDATION ANALYSIS
This solution provides an analysis of a customer’s current container consolidation planning, activities, and associated costs. It ultimately assesses the customer’s current costs and compares them against the costs using the same volumes at scheduled intervals (weekly, every two weeks) and provides a deliverable with assumed cost changes (savings) for each interval, broken down by cost type.
VENDOR MANAGEMENT ANALYSIS
This solution provides an analysis of a customer’s current vendor management processes, from supplier relationship management to exception management, communication and visibility, and chargeback programs. It ultimately assesses the customer’s ability to pro-actively manage order fulfillment activities at the supplier level and provides a deliverable with an actionable roadmap for improvement.
CENTER OF GRAVITY ANALYSIS
This solution provides a simple model analysis of a customer’s current delivery points and assesses using a straight-line method an appropriate location for a new warehouse or DC, based on a center-point analysis of the associated delivery points. This solution provides a deliverable of a visual map with the assessed location(s) calculated by the simple model.
